At LOL we expect the cake delivery orders to be made after confirmation as most of the cakes are fondant cakes and need time for preparation, so it is easy for us to make supplies to orders made one day prior intended delivery. For some cakes we can make immediate supplies as well but it depends upon stocks or if arrangements can be made within time for which potential customers can check with us.
Refund by LOL
As most of these cakes have to be prepared on orders and are perishable items it is expected that orders be honored. We facilitate returns to our beloved customers if the product is damaged or in a state that cannot be used by them. We refund full amount without any troubles and always try to keep our customers at ease.